Referral Partner Program Terms.

Program scope and acceptance

The Digital Meld Referral Partner Program is a non-exclusive business-referral program. Digital Meld may approve or decline an applicant, referral, prospect, proposal, or engagement in its discretion. Program participation does not create an employment, agency, franchise, fiduciary, joint-venture, or legal-partnership relationship. A partner cannot quote, contract, make commitments, or bind Digital Meld.

Key definitions

• Accepted Referral means a consented, named prospect that Digital Meld accepts in writing through the designated referral system after a duplicate and conflict review.
• Qualifying Agreement means the first signed Digital Meld services agreement or statement of work directly resulting from an Accepted Referral.
• Eligible Collected Revenue means professional-services fees Digital Meld actually receives and clears under the Qualifying Agreement and accepted change orders, after applicable exclusions, credits, refunds, chargebacks, write-offs, and disputes.

Partner and referral eligibility

An applicant must provide accurate business information, accept these Terms, complete requested tax and payout documentation, and remain in good standing. A referral must be submitted with the prospect's permission before Digital Meld begins material sales activity with that prospect.

A referral is not eligible if the prospect is a current Digital Meld client, is already in an active Digital Meld sales process, was the subject of material Digital Meld sales contact during the preceding 90 days, was previously accepted from another source, or is submitted without enough information for a fit and conflict review. Digital Meld will retain dated support for a conflict-based rejection.

Acceptance, protection, and duplicate claims

Submission alone does not create attribution. Protection begins only when Digital Meld accepts the referral in writing. An Accepted Referral is protected for 180 days and may be extended in documented 90-day increments while active mutual sales work continues. The first accepted, consented, named introduction has precedence. Anonymous clicks, scraped records, purchased lists, and incomplete or unaccepted submissions do not create protection.

Commission

Subject to these Terms, an eligible partner earns 10% of Eligible Collected Revenue received during the first 12 months after the first eligible client payment clears, up to an aggregate commission cap of $75,000 per referred client. The cap applies across the client and its affiliates, the original Qualifying Agreement, accepted change orders, and replacement agreements covering substantially the same work. A later unrelated engagement requires a new referral and written acceptance.

Revenue exclusions

Eligible Collected Revenue excludes sales, use, value-added, withholding, and similar taxes; third-party software, cloud, hosting, data, licensing, and subscription charges; hardware; reimbursable travel, shipping, and expenses; pass-through contractors or specialists billed without Digital Meld margin; other referral, resale, or partner payments; interest, penalties, bank charges, collection fees, barter, and promotional value; revenue from existing clients or pre-existing opportunities; unpaid invoices; and amounts outside the commission window.

Payment, holds, and reversals

Commission becomes payable only after client funds clear, Digital Meld identifies the eligible portion, a 30-calendar-day refund and dispute hold ends, the transaction is reconciled, and all platform, identity, tax, and payout prerequisites are satisfied. PartnerStack or another designated provider may administer enrollment, reporting, and payout under its own terms. Digital Meld will approve and release an eligible commission within 30 days after those conditions are satisfied, subject to the designated provider's processing schedule.

Refunded, credited, disputed, charged-back, written-off, or incorrectly attributed amounts do not earn commission. Digital Meld may offset a later reversal against future commission and may correct fraud, duplicate payment, or calculation error. Earned commission will not be removed solely because a later program revision changes the standard offer.

Client relationship and commercial authority

Digital Meld controls fit, discovery, scope, price, proposals, contracting, delivery, staffing, acceptance, and the client relationship for its work. A partner may provide context and make an introduction but may not make a representation, warranty, delivery promise, price quote, discount, or commitment on Digital Meld's behalf.

Partner conduct and disclosures

Partners must make truthful claims and clearly disclose that they may receive compensation for a referral in any recommendation, endorsement, or public promotion. They must use accurate sender information, honor applicable consent and opt-out requirements, and comply with advertising, anti-spam, privacy, and consumer-protection law. Partners may not use bots, scraped or purchased contacts, unconsented introductions, deceptive acquisition, incentivized leads, misleading endorsements, impersonation, or paid advertising on Digital Meld branded search terms. Partners must retain enough evidence to support consent and required disclosures.

Brand and public statements

Participation does not grant a general right to use Digital Meld names, logos, case studies, client information, or other brand assets. A partner may use only current assets and claims approved in writing, only for the approved purpose, and must stop using them when permission or participation ends.

Prospect data and confidentiality

Share only consented business-contact and qualification information needed to assess a referral. Do not submit credentials, authentication material, production exports, source code, regulated personal data, confidential contracts, security reports, transaction records, or client files through a public form or referral record. Each party must protect non-public commercial, prospect, pricing, security, and client information and use it only for the program or resulting engagement.

Reporting, records, and disputes

Digital Meld will maintain the program's commission ledger and supporting finance records. A partner must raise an attribution or commission dispute within 60 days after the disputed status, statement, or payment is made available. Digital Meld may hold the disputed amount while it reviews dated consent, submission, sales, contract, payment, and communication records, and will provide a decision without exposing another source's or client's confidential information.

Taxes and payout requirements

Partners are responsible for their own income and business taxes, bank fees, payout details, identity verification, and required tax documentation. Digital Meld may withhold amounts when required by law and may delay payment until required tax and payout information is complete.

Suspension and termination

Either party may end participation with 30 days' written notice. Digital Meld may immediately suspend new referrals or terminate for fraud, unlawful conduct, confidentiality or privacy breach, material misrepresentation, brand misuse, missing payout prerequisites, or another material breach. Termination does not create commission on unaccepted referrals or ineligible revenue. Commission already earned remains payable, and an Accepted Referral that produced a Qualifying Agreement before termination remains eligible through its original commission window. Digital Meld may withhold or forfeit unpaid commission tied to a partner's fraud, unlawful conduct, or material breach to the extent permitted by law.

Disclaimers, indemnity, and liability

Digital Meld does not guarantee acceptance, client conversion, revenue, commission, program availability, or any particular commercial result. To the fullest extent permitted by law, the program is provided without implied warranties.

Each party will defend, indemnify, and hold the other harmless from third-party claims to the extent caused by its fraud, willful misconduct, or violation of law. A partner will also defend and indemnify Digital Meld against third-party claims caused by the partner's unlawful outreach, false or unauthorized statements, infringement, brand misuse, or mishandling of prospect or client data.

Neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits or revenue. Except for unpaid commission, indemnity obligations, confidentiality or data-protection breach, infringement, fraud, willful misconduct, and liability that cannot legally be limited, each party's aggregate program liability will not exceed the greater of $1,000 or the commission paid or payable during the 12 months preceding the event giving rise to the claim.

Governing law and general terms

Texas law governs these Terms, without regard to conflict-of-law rules. The state and federal courts serving Harris County, Texas, have exclusive venue, subject to mandatory law. Digital Meld means the Digital Meld contracting entity identified in the partner's written program enrollment or referral acceptance.

Notices must be sent by email to contact@digitalmeld.io and, for a partner, to the email recorded in the program account. Neither party may assign these Terms without the other party's written consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets. If a provision is unenforceable, the remaining provisions continue. A waiver must be written and applies only to the stated instance.

These Terms, the accepted referral record, and any written program-specific addendum are the entire agreement for the referral program. Electronic acceptance is binding. Digital Meld may update these Terms prospectively by posting the revised version and giving reasonable notice of a material change. An update will not retroactively reduce commission already earned or the accepted economics of an existing Qualifying Agreement.